Terms of Service
These Terms govern your use of LinguaVista courses, websites, and related services. By accessing or purchasing a course, you agree to comply with the clauses below. If you do not agree, do not use the Services.
Accounts
You must provide accurate information, keep your credentials secure, and follow the age requirement. Minimum age is 16.
1.1 Registration & accuracy
You agree to provide current, complete, and accurate details during signup and checkout, and to promptly update them if they change. We may suspend access if information is materially inaccurate and prevents delivery of the Services.
1.2 Security of credentials
You are responsible for maintaining the confidentiality of your account and password, and for all activity that occurs under your account. Notify us as soon as possible if you suspect unauthorized use.
1.3 Eligibility & minors
The Services are intended for individuals aged 16 and older. If you are under the age of majority in your jurisdiction, you represent that you have permission from a parent or legal guardian to use the Services.
1.4 Account sharing
Unless explicitly allowed in writing, accounts are for individual use. Sharing login credentials with others may result in suspension or termination to protect learners, instructors, and content integrity.
Payments
All course charges are displayed before checkout. Taxes may apply based on location. Payment is required to access paid content and live sessions.
2.1 Pricing, taxes, and currency
Prices are shown on the checkout page and may be presented in a local or default currency. Applicable taxes (such as VAT or sales tax) may be added depending on your billing location and legal requirements.
2.2 Payment authorization
By submitting payment, you authorize us (and our payment processors) to charge the selected payment method for the total amount shown, including any recurring charges if you choose a subscription or installment plan.
2.3 Failed payments
If a charge is declined or reversed, access to paid features may be paused until payment is successfully completed. You remain responsible for any amounts owed for Services already delivered.
2.4 Promotional codes
Discount codes are valid only for the time period and conditions stated at redemption. Codes may be limited to one per customer and cannot be redeemed for cash unless required by law.
Cancellations & Refunds
14-day full refund if fewer than 2 sessions are attended. After that, partial credits may apply depending on usage and scheduling.
3.1 14-day refund window
You may request a full refund within 14 days of purchase if you have attended fewer than two live sessions and have not substantially consumed the paid content. Refund eligibility may be limited where non-waivable consumer law exceptions apply.
3.2 After the refund window
After the 14-day period, we may offer pro-rated credits for future courses or rescheduling options at our discretion, considering attended sessions, instructor time reserved, and delivered materials.
3.3 Rescheduling & missed sessions
If you miss a scheduled live session, it may be counted as attended for refund and credit calculations. Where possible, we may provide a make-up option, a recording (if permitted), or alternative materials, depending on the course format.
3.4 How to request a refund
Requests must include your purchase email, course name, and a brief reason. We may ask for additional verification to prevent fraud. Approved refunds are returned to the original payment method where possible.
Acceptable Use
Be respectful, avoid harassment, and comply with class etiquette. No unauthorized recording of sessions or redistribution of materials.
4.1 Respectful behavior
You agree not to harass, threaten, or discriminate against others, including instructors and learners. We may remove participants from sessions for disruptive behavior to maintain a safe learning environment.
4.2 No unauthorized recording
You may not record live sessions, screenshots of protected materials, or private communications without explicit permission from all relevant parties, unless required by applicable law. Violations may result in immediate termination.
4.3 Prohibited technical activity
You agree not to attempt to probe, scan, or test vulnerabilities, bypass access controls, scrape content at scale, or interfere with the Services. Automated access is prohibited unless expressly authorized.
4.4 Content rights & sharing
Course materials are provided for personal learning. You may not redistribute, resell, publicly display, or create derivative works from protected materials except as permitted in writing.
Examples of prohibited conduct
- Sharing instructor-only links or private classroom access codes.
- Posting other learners’ personal information without consent.
- Uploading course PDFs or recordings to public platforms.
- Using abusive language in chat or during live practice.
Liability
Services are provided as-is to the extent permitted by law; we are not liable for indirect damages. This section also includes warranties, limitations, and dispute basics.
5.1 As-is; no warranties
To the maximum extent permitted by law, the Services are provided “as is” and “as available,” without warranties of any kind, whether express or implied, including fitness for a particular purpose and non-infringement.
5.2 Limitation of liability
To the maximum extent permitted by law, LinguaVista and its affiliates will not be liable for indirect, incidental, consequential, special, or punitive damages, or loss of profits, revenue, data, or goodwill, arising from your use of the Services.
5.3 Cap on damages
Where liability cannot be excluded, our total liability for any claim relating to the Services will not exceed the amount you paid to us for the relevant course or subscription during the three months prior to the event giving rise to the claim.
5.4 Changes to the Services
We may modify, suspend, or discontinue parts of the Services, and may update course content to improve learning outcomes or maintain quality. If a material change affects your paid access, we will provide reasonable notice when feasible.
Contact
For questions about these Terms, contact LinguaVista Support at +1 (415) 555-0173.